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27 Aug 2016

Full-Time Assistant Director for Business Operations

Old Dominion University – Posted by SACJobs Norfolk, Virginia, United States

Job Description

The Office of Housing and Residence Life at Old Dominion University is seeking candidates for the Assistant Director for Business Operations position.

Reporting to the Director for Business Operations and serving as a mid-level professional in Housing and Residence
Life, the Assistant Director for Business Operations is responsible for coordinating and administering all functions related to the day-to-day operation of the processing of housing applications, contracts, assignments, room changes and all other administrative issues surrounding residential building occupancy. As an integral member of the Housing and Residence Life team, the Assistant Director supports and assists with the supervision of assignment staff and assists the Director with the overall supervision of assignment office functions. In conjunction with the Director, the position hires, supervises, selects and trains assignments support staff; assists in coordinating area staff meetings; works with a wide variety of campus offices to provide support services to the recruitment and retention of on-campus students; addresses individual student and parent problems; and, enforces policies, procedures and
regulations. This position serves as a primary problem solver in day-to-day student and family concerns related to applications and assignments in Housing and Residence Life.

Required Education: Master’s degree in student personnel services, student development, or related field.

Required Qualifications: Considerable amount of progressive professional experience in staff supervision, staff training and administrative processes. Experience in coordinating administrative functions and managing multiple priorities simultaneously within a complex organization. Demonstrated experience in applying organizational, communication, and supervisory skills within a comparable organization, not-for-profit, or corporate setting. Possess a proven understanding and commitment in a diverse high-energy environment requiring ability to juggle multiple priorities on a consistent basis. Ability to communicate effectively by both written and verbal means and work with a diverse group of students, staff, university administrators and external constituencies including parents. Record of collaborating with a variety of organizations on complex tasks and projects. Demonstrated commitment to customer service and a student-centered philosophy. Demonstrated competence in developing and administering policies and procedures. Management skills including organization of workflow, managing multiple priorities delegation, hiring, training, motivation, and performance management. Ability to meet deadlines. Ability to envision and implement change. Demonstrated record of working collaboratively with a diverse campus population and variety of constituents in a complex environment. Demonstrated familiarity with a student housing management system. General knowledge of data processing principles.

Preferred Qualifications: StarRez housing management system experience. Certificate in Occupancy Management (ACUHO-I). Data/systems analyst experience, report development, and management for housing and residence life occupancy.


Education: Master’s Degree Required
Work Experience: 2-4 Years


How to Apply

To apply, please visit and select ‘Faculty and Administrative Opportunities’. AA/EOE

Job Types: Full-Time. Job Tags: Assistant Director, Business, and operations. Salaries: TBD - Based on Experience.


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